Yassmine Said Saad

• Developed lesson plans as per the instructions of the head teacher. • Established and communicated clear objectives for all learning activities. • Planed, prepared and delivered instructional activities that facilitate active learning experiences. • Helping pupils improve their listening, speaking, and writing skills via individual and group sessions. • Identified and selected different instructional resources and methods to meet students' varying needs. • Prepared my own materials. • Prepared classroom for class activities. • Provided a variety of learning materials and resources for use in educational activities. • Used relevant technology to support lessons done. • Organize and get involved in school activities such as competitions and school English events. • Prepare and set tests, examination papers and exercises. • Mark and provide appropriate feedback on oral and written work.

• Planed, prepared and delivered instructional activities that facilitate active learning experiences. • Developed lesson plans as per the instructions of the head teacher. • Established and communicated clear objectives for all learning activities. • Prepared classroom for class activities. • Provided a variety of learning materials and resources for use in educational activities. • Identified and selected different instructional resources and methods to meet students' varying needs. • Used relevant technology to support lessons done. • Helping pupils improve their listening, speaking, and writing skills via individual and group sessions. • Mark and provide appropriate feedback on oral and written work. • Prepare and set tests, examination papers and exercises. • Organize and get involved in school activities such as competitions and school English events.

• Assist special needs students • Develop teaching plans according to students’ learning needs. • Search for activities and resources that can be easily adapted to each child’s educational requirements. • Collaborate with the school staff, psychologists and parents to help children develop and socialize. • Taught a variety of subjects including mathematics, science and social studies. • Moderate classroom discussions.

- Assistant call center manager • Lead the team members to better performance and improve service quality. • Provide the team members with the opportunities to expand their knowledge of service. • Assist in analyze the call center data and focus on improving performance. • Conduct effective resource planning to maximize the productivity of the team. • Monitor and improve telephone handling and other procedures. • Prepare reports for different departments or upper management. -Telesales Team leader • Lead and direct the telesales team to make high sales. • Obtain excellent records in call quality and sales delivery. • Coach team members on the best ways to carry their duties by transferring expert knowledge to them to boost their skills. • Build strong and lasting relationships with clients. • Great good relationship with team members and motivate them to put in their best to work in order to achieve maximum results. • Evaluate sales records and ensure that the team KPI’s are met.